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Official Portal OfCity Council of Penang island


31 October, 2022

Commited to  ensure service delivery complies with quality standard and stated client charter .  Our objectives are to:

  • Improve the quality of service delivery through good governance and focusing on one service, one delivery and 'No Wrong Door Policy'.
  • Plan and implement a balanced development  and preserve quality environment.
  • Strengthen the island as a dynamic economic hub in line with the  NCER development within the context of northern region and international.
  • Plan and provide quality infrastructure and public amenities, vibrant community service, clean and beautiful environment.
  • Improve the quality of living culture,  preserve the heritage  and encourage community participation in achieving sustainable development.