Page 8 of 9

7: Communication & Information

PEARL - One Touch Penang is an online one-stop platform for the entire city of Penang. The mobile app aims to facilitate users in Penang to have interaction and easy access to the City Council’s services apart from using the City Council’s official web portal.

Among the functions that have been and are being developed are:

• Online Shopping
• Online Bills Payments
• Attractions in Penang
• City Council’s Calendar of Events
• Lists and Locations of Police Stations, Fire Stations, MBPP Offices, Veterinarians, Water Level, Parks, Care Centres and Nursing Homes, Clinics, Hospitals, Ambulance Services, Automated External Defibrillators (AED), etc.

• Monitoring current conditions and situations through the "Eyes In The Sky” and providing information to the public such as natural disasters, traffic conditions and others through public announcement systems.