1. Reply will be given to the complainant within 3 days (working days) upon completion of investigation on complaints regarding compound issued for parking.
2. Action will be taken within 24 hours on complaints regarding traffic obstruction and obstruction in parking lots to remove/ tow/ issue summons.
3. Requests requiring action by Government Agencies and Departments within the Council will be coordinated for operation within fourteen (14) working days.
4. Prepare payment voucher and sending it to the Treasury Department within seven (7) days from the date of receipt of invoice.
5. Action will be taken within two (2) working days on complaints received and reply will be given within three(3) working days from date of receipt of complaint.