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TREASURY DEPARTMENT

No.

Charter/Standard

 
1. Rates will be prepared and sent by post to ratepayers twice (2) a year i.e. 10th January and 10th July
2. Waiting time for payment of bill at the cashier’s counter is limited to twenty (20) minutes for peak period and ten (10) minutes for non peak period
3. Payment to Council’s suppliers and contractors will be processed and cheques prepared within seven (7) days from the date of receipt of duly completed invoice from  Department for payment.
4. Checks on parking meters and car parks signboards will be carried out four (4) times a month
5. Checks on parking lots will be carried out four (4) times a month.
6. Annual Accounts will be finalised in March the following year.
7. Prepare payment within fourteen (14) days.
8. Action on complaints received will be taken within two (2) working days and reply will be given within three (3) working days from the date of receipt of the complaint.