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7.0 Process Of Application, For Remission / Refund of Rates

  1. Submit a notice in writing to the Director of Valuation, Municipal Council of Penang Island in respect of such vacancy within a period not exceeding 7 days.
  2. If the Department is satisfied about the building's eligibility, an application form for remission / refund of rates (RAC 3) will be sent to the applicant.
  3. The applicant should complete the form together with an official receipt and return it to the Department not exceeding a month from the dates 30 June / 31 December.

8.0 The Responsibility of A Ratepayer

  1. Give a notice to the Municipal Council of Penang Island regarding the transfer or change of ownership of the property liable for assessment.
  2. Give a notice to the Municipal Council of Penang Island regarding new or demolished buildings or any extension or alteration to the building.
  3. Complete and return forms sent by the Municipal Council of Penang Island.
  4. Allow the employees of the Municipal Council of Penang Island to make an inspection of the property for assessment purposes.